Care evidence lives in care-planning systems, medication records, incident logs, emails and office diaries. GapScan finds it, pulls it together for each person, and shows auditors the whole journey, including where the evidence runs out.
Report dizziness or new unsteadiness to the office the same day, so the GP can be told.
Dizzy and pale. Given a drink and rest; better after ten minutes.
No office or GP contact found in the linked records. Open
Entry for "Maggie", in a file shared with another person. A reviewer confirms it is her. The office was told.
Advice from Dr Shah recorded.
Later monitoring is not clear from the records. Partly closed
One person's care is recorded in a care-planning system, a medication record, incident logs, emails and paper or spreadsheet diaries. Each holds a piece.
Exports depend on the product, the subscription tier and who has permission. Some routes need the vendor. Someone has to find out which records can actually be reached.
Auditors spend hours matching names, dates and versions by hand to answer one question: was the plan followed, and was the follow-up done?
Which service, which period, which people, which systems, and who signs it off.
Searches the records you have authorised, checks each one belongs to the right person, and records what was supplied, unreadable or missing.
Builds each person's story from need to plan to care delivered to follow-up, and marks where the loop is open. When a gap appears, it asks Discovery to look again.
One service, one assurance question, a small agreed sample. We find out where the evidence lives, what can be exported, and assemble sample journeys so you can see the result before committing to more.